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    • About Refund Amount
      • 76****
      • 2022-06-15
      • hit 40
    • 76****
    • 2022-06-15
    • 40

 Hi,


It would be great getting my refund to the original payment method which is credit card from Paypal.


Is it not possible to make the second refund on paypal?


Otherwise, I will leave my bank info.


Thank you,



-------------------------------------------------------------------------------------------------------------------------------



[ Original Message ]
 

 

Hello,

We apologize for getting you in trouble with this refund amount.



Please provide us with your account information refunding the shipping fee($30)
[Name of bank, branch address, BSB, account number, account holder name, and Swift code]

Thank you for your kind understanding and sorry again for your inconvenience.
We will be waiting for your reply.
Thank you.





[ Original Message ]

Hello,


I got a refund confirmation email, but I would like to double check the refund amount. 


The total amount when I purchased was $310 ($120+$160 for 2 bags and $30 for shipping fee). I can understand not getting back the shipping fee, $30.


The total refund amount through Paypal was $250. What is the $30 deduction for?


Am I really paying for $60 just to see your bags?


Please let me know what the $30 deduction about.


Thank you!



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