Thank you for contacting us.
Your order has been checked and the shipping number is
It's on the way and might take a week more than (working day).
It seems to be a customs clearance procedure. (Departure from inward office of exchange: GBCVTA)
Thank you for your kind understanding.
Please don't hesitate to contact us, if you have other inquiries.
[ Original Message ]
My order was shipped 2 weeks ago but the tracking information is still not available. I would like to know my order status and when can I expect my order.
Order number: 20211210-0001478